We receive over 15 bike rental requests/day and have over 600 customers/year.
My company have a lot of own bikes, and from this year duplicated the number of bikes available for rent.
I would like explain in this post the booking procedure.
Customer contact our customer service and receive in a few days the rental quote.
After the rental quote the customer contact our customer service to close reservation and define last details like appointments, accommodation address and number phone for bike delivery/collecting.
Bike rental reservation are considered closed after prepayed payment that our company arrange by credit card or Paypal.
Veloce mean "FAST"
Some customers are too fast to close reservation than other. For this raison can be possible that some bike models can go to the sold out between quote and reservation request.
Moreover can be possible that "slow" customers don't can enjoy our services because they arrive late in the closure of the booking or are forced to choose different bike model than originally desired.
We supply bikes for rent after booking payment, like car rental companies.
Yesterday we received a review from one customer that don't closed in time prepayed booking payment. Bikes was rented to another customer that was very fast to close payment reservation.
Our suggestion is close bike reservation when you close your flight or hotel reservations and within few days from quotation.
I'm working very hard and I'm investing money for increasing the volume of bicycles available for rent to our clients.
I would like thank all my customers for contacting and choosing my company.
Jerry de Concilio
owner at Veloce Bike Rentals
Official brand of self cycling holidays in Europe